DotAI connects the messaging channels your customers already use - WhatsApp, Instagram, Telegram, your website and SMS - into one AI that answers, qualifies and books, with every conversation in one inbox.
Official Business API - the channel most of your customers already use, with broadcasts and templates.
Answer and act on DMs and story replies automatically, around the clock.
Full two-way messaging for communities, groups and support.
A web chat widget that puts the same agent on your site.
Reach customers by text as a reliable fallback through the Gateway.
No matter where a customer starts, DotAI keeps the thread, the context and the customer record in one place - so your team and your agent always pick up where the last message left off.
Channels carry the conversation - integrations let the agent take action.