Your whole team, one WhatsApp inbox.

Desk turns WhatsApp into a shared workspace - assign conversations, broadcast to segments, schedule campaigns and keep every customer thread in one place, with the Agent helping in the background.

Shared inbox

One inbox the whole team can work from.

Conversations land in a shared queue, get assigned to the right person, and carry their full history - so customers never repeat themselves and nothing slips between shifts.

  • Assign, claim and reassign chats
  • Roles for admins and members
  • Agent drafts and suggests in-line
Team inbox
Aisha · new lead2m
Booking request5m
Order status9m
Pricing question12m
Broadcast · Eid offer
Segment: VIP customers2,140
Scheduled · Fri 10:00queued
Template: approvedready
Delivered to 2,140 contacts98% sent
Broadcast & automate

Reach the right customers, on purpose.

Build segments from tags and behaviour, schedule approved templates, and let automations follow up - all inside WhatsApp's rules, with delivery and read reporting.

  • Segments, tags and custom attributes
  • Scheduled, template-based campaigns
  • Delivery, read and opt-out tracking
Set up for scale

Everything a growing team needs.

Business API ready

Run on the official WhatsApp Business API with blue-tick and Meta verification assistance.

Contacts & segments

Manage contacts, tags and custom attributes, then target precise segments for every campaign.

Roles & reporting

Admin and member roles, shared team inbox, and delivery and read reports on every send.

Give your team the inbox WhatsApp never had.

Start free, then add seats as your team grows.