Desk turns WhatsApp into a shared workspace - assign conversations, broadcast to segments, schedule campaigns and keep every customer thread in one place, with the Agent helping in the background.
Conversations land in a shared queue, get assigned to the right person, and carry their full history - so customers never repeat themselves and nothing slips between shifts.
Build segments from tags and behaviour, schedule approved templates, and let automations follow up - all inside WhatsApp's rules, with delivery and read reporting.
Run on the official WhatsApp Business API with blue-tick and Meta verification assistance.
Manage contacts, tags and custom attributes, then target precise segments for every campaign.
Admin and member roles, shared team inbox, and delivery and read reports on every send.
Start free, then add seats as your team grows.